If your surgery is NON-ELECTIVE:

• You will meet with a surgery scheduler to choose a date for your procedure.
• You will be advised if you need to see your primary care physician prior to surgery and given a brochure about VOA Ambulatory Surgery Center.
• The VOA authorization department will contact your insurance provider to obtain authorization for your procedure.
• If medical or cardiac clearance is required before your surgery, a surgery date will NOT be scheduled until clearance is received.
• A surgery scheduler will contact you one working day prior to your surgery to inform you of your check-in time.  If you do not receive a call, please contact surgery scheduling at 425-656-5060, ext. 3062.

If your surgery is ELECTIVE:

• The VOA referral and authorization department will contact your insurance provider to determine coverage and benefits for your procedure.
• The VOA financial (bookkeeping) department will determine any financial responsibility you may owe for your procedure after your insurance provider is billed.  If it is determined you will have out-of-pocket expenses for your procedure, you will be contacted to make a pre-payment based on your expected financial responsibility.  Your surgery date will NOT be scheduled until pre-payment is received.  If no out-of-pocket expenses are expected for your procedure, you will NOT be contacted by bookkeeping.
• After payment verification is determined, you will be contacted by a surgery scheduler to select a date for your procedure.  The scheduler will advise if you need to see your primary care physician prior to surgery and provide information about pre- and post-operative procedures.
• If medical or cardiac clearance is required before your surgery, a surgery date will NOT be scheduled until clearance is received.
• Please Note: This process may take five to seven business days.
• A surgery scheduler will contact you one working day prior to your surgery to inform you of your check-in time.  If you do not receive a call, please contact surgery scheduling at 425-656-5060, ext. 3062.

If your surgery is covered under WORKERS' COMPENSATION:

• The VOA referral and authorization department will contact DLI or your SI Company to obtain authorization - this may take two to three weeks.
• A surgery scheduler will contact you to select a date for your procedure and advise if you need to see your primary care physician prior to surgery, as well as provide information about pre- and post-operative procedures.
• A surgery scheduler will contact you one working day prior to your surgery to inform you of your check-in time.  If you do not receive a call, please contact surgery scheduling at 425-656-5060, ext. 3062.